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They don't need Travis. They need an adult in charge who will shed about 80% of their payroll. Managing a cloud-based mobile logistics service for taxis shouldn
by dreamcompiler 7y ago
They don't need Travis. They need an adult in charge who will shed about 80% of their payroll. Managing a cloud-based mobile logistics service for taxis shouldn't require 22,000 people.
- RantyDave 7y agoI think they have kinda giant customer service requirements. They must get a lot of complaints in a day.
- Marsymars 7y agoFor many purposes they seem to have automated/script-based customer service that requires little manpower. I reported a bug in their app in a review I left on the Play Store. Uber responded saying to report it on their website instead. I did so, they told me it wasn't valid because I didn't include screenshots. (Even though there was a clear description of repro and expected/observed behaviour). After a few days I got around to sending them screenshots, and received an auto-reply that the issue had been closed and my reply rejected.