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This is not my experience so far, sure we have some pressure to deliver features in rather short time frame, but on the other hand, whenever the safety of the p
by seren 7y ago
This is not my experience so far, sure we have some pressure to deliver features in rather short time frame, but on the other hand, whenever the safety of the patient is involved, and indirectly the reputation of the company is at risk, this takes precedence above the bottom line.
We just had a potential safety issue in the last few months because of a manufacturing process defect. While no one was injured, this was a potentially hazardous situation. The company stopped the production, and reworked every affected system on customer site. While our profit have taken a hit this year, at least I am glad the right decision was taken, and no one (that I know of) challenged it.
To be fair, I don't know at which level above me the (costly) decision was taken, but at least someone had the courage to take it. But I am working at a fairly big company so likely it is easier to absorb an unexpected cost to defend the company brand, compared to a smaller company that have only one product line and that maybe can't afford it.