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I disagree that they have zero brand loyalty. Yes it is a price sensitive industry but you're doing something right when your brand becomes a verb. I'm in Melbo
by duud 7y ago
I disagree that they have zero brand loyalty. Yes it is a price sensitive industry but you're doing something right when your brand becomes a verb. I'm in Melbourne, Australia and I generally pay the extra few dollars for Uber rather than dealing with Didi, Taxify et al's inferior interfaces and slower pick up times. I think Uber take 28% commission vs Didi's 15% and that is reflected in the pricing eg. a $25 Didi fare is usually $30ish on Uber.
- geolqued 7y agoDidi is 5% commission, massive difference to the driver. As an alternative Melbourne opinion, no way am I using Uber. Last ride I got the driver told me he only considers the premium jobs from uber and prefers Didi.
- duud 7y agoYa wow if looks like they dropped it late last year. I'll have to try it again as that's a significant discount.