Google may not have an easy support system, but it's unrealistic to expect expert service from free products/utilities. When you're paying anywhere from $500-s

Google may not have an easy support system, but it's unrealistic to expect expert service from free products/utilities. When you're paying anywhere from $500-several thousand dollars a month for something, I think you're entitled to complain as often as you're upset and should be able to expect things to be taken care of.