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I sell A LOT of units (games) in the Android Market. The 15 minute window has literally been a Godsend and has had no negative affect on sales at all. I get f
by dpcan 16y ago
I sell A LOT of units (games) in the Android Market.
The 15 minute window has literally been a Godsend and has had no negative affect on sales at all.
I get far fewer people refunding minutes before the "refund window" is over AND I only received ONE complaint from a customer who thought they still had a 24 hour window a couple days after the new Market app went live.
You are still welcome to email the developer and ask for a refund if you don't like the game. I certainly refund money if someone hates my games, I don't want them leaving bad comments in the Market, and I don't want their money if they don't like my product, that wouldn't be fair.
"...where before I could buy something spur of the moment and then refund later that day if it's bad."
I believe this is exactly why it was "nuked". If it took you a couple hours to decide if the game is "bad", maybe it wasn't that bad and the ~$1 to ~$6 you paid for it was adequate for the time you spent playing it - whether you liked it or not.
When you go to an arcade, if you pump $3 into a machine, play for 4 minutes, and decide to get a refund, do you get it? Nope. The App Market is the new Arcade. BUT you get to keep the game to play over and over and over again for just a few dollars.
EDIT: I'd like to add that in-app purchases will be awesome.
- zacharycohn 16y agoI'm working on a android game start-up, would you mind emailing me? I'd love to ask you a few questions, or at least see what you've put out. Thanks!
- wccrawford 16y agoIf I bought a game and hated it, I wouldn't email the creator for a refund. I'd either use the built-in refund interface or give a bad review. I suspect most people are the same way. You seem to be immune to that because you have created good games, but that is far from the norm on the market. Also, you have no idea how many people didn't buy your game now that they can't refund within 24 hours. Just like piracy, it's impossible to measure actual lost sales. You can only make a guess.