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Someone on this thread brought up trust as an aspect of successful organization remote work. I do like this take. As a manager I have observed that trust can be
by dadarepublic 7y ago
Someone on this thread brought up trust as an aspect of successful organization remote work. I do like this take. As a manager I have observed that trust can be hard to come by if there's not a solid metric that can help establish trust where there is none. And one bad miscommunication experience can erode trust that has been built up for months.
Face-to-face is always one of the highest fidelity mediums for communication in expressing the verbal & non-verbal. And I would agree with the resounding opinion in this thread that periodic meet-ups are very good for keeping trust relations higher in the times when remote is the norm.
Sometimes even that is hard if you're managing a team from across the globe, and then trust is reduced to a metric of some kind - work output, quality of work, etc.
I like working with remote teams and I've had great and horrible experiences with them - first and third party. It can sometimes be cultural but oftentimes I've found it can be isolated to the individual - and working to remedy that weak link can oftentimes (but not always) turn a situation around.
Understanding how to build a team, identifying the needs of the team, and establish trust within that team, whether co-located or remote is important. It's also important to understand how those needs and methods are differ between co-located and remote work.
- trollied 7y agoI've found that frequent face-to-face video calls works well to establish a rapport & make the remote working experience seem more "local".
- dadarepublic 7y agoI would definitely agree with this. Video conference has helped immensely. A good example would the time my team (spread out in 4 different countries) was crunching for a launch where we set up a 'virtual' mega war room connecting 4 war rooms across the globe with live video feeds. Worked wonders for open communication when there was overlap in time zone working hours.