I do not understand how somebody at UBNT thinks the data is worth the hassle. They are taking a reputation hit, risking getting PII and getting rolled over by t

I do not understand how somebody at UBNT thinks the data is worth the hassle. They are taking a reputation hit, risking getting PII and getting rolled over by the GDPR steamroller, angering some of their best customers (corporations with strict security rules). What for? Is the crash data really so valuable? Do they intend to pore over every report with dedicated manpower? (they really should if it matters so much). I would say they should first get their basic support to work in a top-notch manner, carefully reading, thinking about, and responding to every bug report. Then get into automated data collection, and then ASK FOR USER CONSENT. This isn't difficult. No "opt-out" crap or corporate lingo, TELL ME CLEARLY WHAT YOU NEED, WHY YOU NEED IT, AND ASK ME IF I AGREE.