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What you describe is a caricature of a product manager. In reality, differences or changes in “time spent” or other metrics are extremely useful to explain pro
by ninth_ant 7y ago
What you describe is a caricature of a product manager. In reality, differences or changes in “time spent” or other metrics are extremely useful to explain problems and opportunities for improvements that might otherwise be missed.
Most certainly you could misuse the statistics for blind number worshipping, and I’m sure there are many anecdotes of that kind of behaviour. But I’m also quite certain that successful organizations can use these to improve their products in meaningful ways. I suspect any gmail product manager who tried to slow down their product (or resisted fixes) to improve meaningless time spent metrics would be crucified.