> customers need support at least during the office No, they don't. You are bootstrapping. Your customer doesn't even rely their business on your solution. Ev

> customers need support at least during the office No, they don't. You are bootstrapping. Your customer doesn't even rely their business on your solution. Even large companies doesn't do support. Who do you call if your Windows is crashing? What if there is a power outage, do you call your provider asap? Exactly. Customers are used to what you let them to use to. They need to be sure you are aware of the outage before they notice it. You know you are doing a good job if they don't have to contact you.