2 ms·
It breaks trust. The phoning home isn't the issue - it's the lack of communicating it and lack of offering an ability to turn it off that is the problem. A v
by monkeywork 7y ago
It breaks trust.
The phoning home isn't the issue - it's the lack of communicating it and lack of offering an ability to turn it off that is the problem. A vocal minority may grab pitchforks if it's opt-out rather than opt-in but most would be fine with it.... Ubiquiti did it one worse and didn't even offer opt-out.
Instead you have your network device provider saying - well if you don't want our devices to call home use another device in front of us to block it.
So the core issue is trust and basic respect for your clearly technical and security minded customers.