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People sometimes add unnecessary difficulty to the process of reporting a bug. But there's also some unavoidable difficulty. You need to gather some good infor
by adrianmonk 7y ago
People sometimes add unnecessary difficulty to the process of reporting a bug. But there's also some unavoidable difficulty.
You need to gather some good information, You need to explain it in terms that are understandable, and you probably ought to put a little effort into making sure you weren't creating a duplicate bug.
Not that that invalidates your point. It's enough work on its own without adding extra unnecessary work.
- retonom 7y agoI agree, what I was getting at was that requiring detailed information upfront is going to give you even less reports, so it is advisable to get the information you need afterwards as I explained here: https://news.ycombinator.com/item?id=21430124 https://news.ycombinator.com/item?id=21430124
- account42 7y agoAnd then you get people complaining about being asked to provide additional details. You can find some of them in this thread.