4 ms·This is very typical of all problems, not just software issues.by JJMcJ 7y agoThis is very typical of all problems, not just software issues.mwfunk 7y agoYep. And if it’s truly an unknown, you have to assume the worst, it does no one any good to assume the best.JJMcJ 7y agoOne reason companies do things on "the basis of only three complaints". If three people complain, there might be hundreds or thousands who didn't bother.