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People very often do say the opposite, though. "Gee the experience today was very personalized, I'm definitely coming back next time!"
by diminoten 7y ago
People very often do say the opposite, though.
"Gee the experience today was very personalized, I'm definitely coming back next time!"
- freehunter 7y agoA great, older, lower-tech example of this: I go to the store looking for Lays chips and they only have Ruffles. They're chips, sure, but I don't want Ruffles. I want Lays. I don't come back to that store because they don't have Lays. I go to the store next door, they have Lays. It's exactly what I wanted. I now come back to that store frequently. Store 1 has no way of knowing what I wanted or why I didn't come back. Store 2 has no way of knowing why I suddenly started coming to the store. I would still frequent Store 1 if they had the products I wanted. I only go to Store 2 because its (inadvertently) personalized for me.