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is this not how it should work, at least in europe according to the new data laws. recently nello.io was sold and this is the email i got. we have good news,
by disiplus 7y ago
is this not how it should work, at least in europe according to the new data laws.
recently nello.io was sold and this is the email i got.
we have good news, which we would like to share with you immediately! The journey of nello continues - we will join forces with the team of SCLAK. The new owner SCLAK will be the Italian supplier of smart home products. This fits perfectly to nello.
In order for you to be able to use your nello one in the future, there will be an update of the app shortly.
Since your data is particularly important to us, you will be asked to give your consent to the transfer of your customer data to SCLAK in the course of this update. The continued usability of your nello one can only be guaranteed with your consent. Without the data transfer, the functionality of your app will expire, which we would very much regret.
- quickthrower2 7y agoPerfect, except no refund offered!
- trimbo 7y agoThe company would have had to carry a reserve to refund everyone who ever bought the app (which is equal to their total revenue). Or the buying company would have cover that. Either way it'd be an impossible liability.
- StudentStuff 7y agoBricking hardware people paid for without offering a refund is potentially illegal, even US companies like Lowes realize this, hence why Lowes refunded all hardware purchases of Lowes by Iris Home Security Systems for customers they could track down.
- malux85 7y agoIt would be an impossible liability if everybody refunded. In realty I’d bet less than 5% would
- TheCoelacanth 7y agoIt should be an impossible liability to intentionally brick devices that people paid you for.