You're projecting your feelings about YC onto me. I don't think being a developer or YC alum makes me more entitled to good support. As I said in my original p

You're projecting your feelings about YC onto me. I don't think being a developer or YC alum makes me more entitled to good support. As I said in my original post, if I can't figure out how to "properly" report a bug with a tech background, how do you think a regular user is going to? > especially given you didn't follow the template The information he told me I was missing ("talk about the user impact") was /not in the template./ The template was also not, at the time, configured to show in the issue tracker editor, it was only in the wiki. I don't think it should be on the average user to dig that up. The user impact of freezes upon every sent message in a messaging app is also comically obvious.