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I've gone through two Fitbits and I'll never buy one again. Horrible customer service, horrible build quality, band just kept breaking under REALLY light usage,
by jyrkesh 7y ago
I've gone through two Fitbits and I'll never buy one again. Horrible customer service, horrible build quality, band just kept breaking under REALLY light usage, and they refused to replace it the 2nd time because I was out of warranty (even though it was a replacement band that lasted <9 months). The guy kept trying to get me to use a 20% off coupon for buying a new Fitbit instead, as if he was doing me a favor.
So yeah, I'm with others below, I'm looking at everything else. Just bought a Withings on a whim, and I'm really happy with it so far. May spring for the ECG model once it passes FDA approval.
- mateuszf 7y agoI was searching for Withings in the comments, and this is the only occurence. I also played with various fitness and smartwatches, but the only one I really like and stick with is Withings Steel HR. Battery lasts a month, it's water resistant, shows me notifications, tracks steps and sleep and looks good at the same time! Also costs less than a "real" smartwatch. What a bargain to me. If only it had NFC payments it would be perfect.