I travel nearly every week for business. For almost two years I stayed exclusively in Airbnbs. I was giving Airbnb as much business as one person can. I had se

I travel nearly every week for business. For almost two years I stayed exclusively in Airbnbs. I was giving Airbnb as much business as one person can. I had several truly terrible (even scammy) experiences in those two years and not only did Airbnb not refund me a dime but each time I contacted support I was not recognized as a frequent traveler who is used to the system and has great feedback from hosts, each time I was treated like I was some asshole trying to scam them. Airbnb has a major major quality problem (not to mention the customer service). The platform has turned into a joke. Try this on for size, say "this Airbnb looks great in the pictures" to anyone with experience using the platform and watch their non-verbal response. We know. I wonder how long Airbnb can keep this up. Lastly, the Airbnb Plus program is no better. I stayed in a Plus a few weeks ago in Milan and it was a dump that looked nothing like the pictures, even with different furniture. That was my second Plus disaster in a year.