Airbnb does not care about what hosts do. They just want to be the source of short term rentals no matter what it takes. I’ve been hosed the last three stays an

Airbnb does not care about what hosts do. They just want to be the source of short term rentals no matter what it takes. I’ve been hosed the last three stays and Airbnb does not care. I stay at hotels now because if I’m not happy with service, I can get a different room, I can get a refund, I can talk to a human face to face. Airbnb is a platform that just cares about hosting as many hosts as possible and they’re unregulated. I’m not asking they be regulated, but why doesn’t Airbnb check in on Super Hosts? It seems Super Hosts (from the three times I got screwed) run their places by outsourcing cleaning and maintenance, without ever spot checking.