4 ms·
Still better than Uber where if the driver cancels more than 5 minutes after accepting the ride, the rider gets charged (as if the rider had cancelled). They'r
by tomp 7y ago
Still better than Uber where if the driver cancels more than 5 minutes after accepting the ride, the rider gets charged (as if the rider had cancelled).
They're very fast to issue refunds, but only if requested... I wonder how many people just never notice the fraudulent charge! One reason I minimally trust Uber and keep checking all their charges...
- mullingitover 7y agoA person close to me had a driver fail to end the ride, and drove around several miles racking up charges. When she noticed this and complained to Uber, they rejected her claim. When she disputed Uber's fraudulent charge on her credit card, they blacklisted her account.
- DenisM 7y agoDid she just create a new account?
- reustle 7y agoIt's tied to your phone number and they don't support virtual numbers
- hassancf 7y agoActually they do. I currently use a number that was transferred to Fongo 3 years ago and have not had any issue with UBER since then.
- reustle 7y agoI've never gotten uber or uber eats to successfully validate through my google voice number. Support chalks it up to being a virtual number.
- mullingitover 7y agoNope, she just doesn't use Uber anymore.
- xmprt 7y agoThat only happens if the driver arrives at your location and waits. You can't just expect to call an Uber and have them wait forever. Regardless of what you think of uber, it's just common courtesy to be ready when it arrives.