3 ms·

Hopefully someone "disrupts" the events and ticketing industry. Buying a ticket to anything has been hell lately. Terrible UX and 10/20$ of added random fees (T

Hopefully someone "disrupts" the events and ticketing industry. Buying a ticket to anything has been hell lately. Terrible UX and 10/20$ of added random fees (Ticketmaster, Live nation, etc ...). I sadly bet that this is more a business issue than a technical issue.

telesilla 7y ago
It's well known that these companies pad the ticket price and share it with the production team. It's how ticket prices can increase without customers feeling it is, and the ticket company gets to be the bad guy, not the musician.
- wpietri 7y ago
  I believe they also make exclusive deals with venues such that the venues get paid for signing. And after TicketMaster's merger with LiveNation, the same company owns both venues and ticketing, making it even harder for anybody to compete.
Multiplayer 7y ago
You'd want to take a deep dive on how arena entertainment works. Here's the headline: Live Music is a loss leader for alcohol sales. 95% of the gate goes to the acts, and some of the alcohol depending on whether you are jimmy buffet or not. Like 3rd party insurance, no one is really in a position to care about the ticket experience or expense. The artist cares about getting the right venues and the right tour routing. The venue cares about getting the right artists with the right age groups. And thanks to vertical integration a company that owns the largest ticket service, manages acts, manages tours and owns festivals, nightclubs AND arena venues... well, ticketing is doing just fine. There's no one really to leverage a new solutions. source: friend was former ceo of tickets.com
- bvandewalle 7y ago
  Thanks for the good overview. It's exactly what I thought: a mix and match of different incentives that makes it pretty much impossible to change the current system.

3 ms·

Hopefully someone "disrupts" the events and ticketing industry. Buying a ticket to anything has been hell lately. Terrible UX and 10/20$ of added random fees (T

by bvandewalle 7y ago

telesilla 7y ago
It's well known that these companies pad the ticket price and share it with the production team. It's how ticket prices can increase without customers feeling it is, and the ticket company gets to be the bad guy, not the musician.
- wpietri 7y ago
  I believe they also make exclusive deals with venues such that the venues get paid for signing. And after TicketMaster's merger with LiveNation, the same company owns both venues and ticketing, making it even harder for anybody to compete.
Multiplayer 7y ago
You'd want to take a deep dive on how arena entertainment works. Here's the headline: Live Music is a loss leader for alcohol sales. 95% of the gate goes to the acts, and some of the alcohol depending on whether you are jimmy buffet or not. Like 3rd party insurance, no one is really in a position to care about the ticket experience or expense. The artist cares about getting the right venues and the right tour routing. The venue cares about getting the right artists with the right age groups. And thanks to vertical integration a company that owns the largest ticket service, manages acts, manages tours and owns festivals, nightclubs AND arena venues... well, ticketing is doing just fine. There's no one really to leverage a new solutions. source: friend was former ceo of tickets.com
- bvandewalle 7y ago
  Thanks for the good overview. It's exactly what I thought: a mix and match of different incentives that makes it pretty much impossible to change the current system.