I agree very much. I really like the features of Google Voice, especially the call screening. And I hate the way AT&T doesn't let me set up spam filters for tex

I agree very much. I really like the features of Google Voice, especially the call screening. And I hate the way AT&T doesn't let me set up spam filters for text messages, happily charging me for crap I don't want. So I'd love to have the power of GV to block those before they ever hit my mobile number. But Google does a sorry job of personalized customer service, and yes, for a phone, I want that. I'm basically a Google fanboy, and my wife accuses me of thinking everything they do is perfect. And even I see this as a problem. I think Google will have to get more serious about customer service to become a major, primary provider of phone numbers.