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Yeah I've stayed at lot of airbnbs (20-30 a year) and only had good to great experiences. I've met a lot of hosts that I specifically look up when I visit their
by swozey 7y ago
Yeah I've stayed at lot of airbnbs (20-30 a year) and only had good to great experiences. I've met a lot of hosts that I specifically look up when I visit their city again. I've had plenty where they weren't exactly what I expected, like thinking a cabin I was renting was in the woods from the pictures but it was on a gravel driveway with trees in the background, but my trip wasn't ruined or anything. I've unfortunately had reservations cancelled in the 24hr window and had to rush to find something else, or accepted an insta-reservation but never heard back from the host. I've not looked over the fine print, seen airbnbs with pictures of ovens and shown up to microwaves (this is my fault but the pictures don't help). Those are my biggest host issues.
I will say though that I dread what you said - analyzing listings. The airbnb.com UX is atrocious. I thought it was pretty sub-par when I'd look at listings just planning trips for myself. But now I try to plan trips with my partner through it and she has her own account, so I share lists and listings within lists. It's awful. I recently went on a 2 week road trip and stayed at different places every day. I'd have to have google maps open to plot distance between airbnbs and parks, I couldn't go back into a listings actual ad to see its details once I confirmed a reservation (I had to search for the listing again and go to it, the reservation details don't show the actual posting), I'd have to keep a separate app open just to keep notes of each listing, I use my todo list, which I then also had to share with my partner separately because there's not really a way to thumbs up/down/leave comments on listings. I'd send her listings and she'd get errors or they'd just never end up on her account. If I add her to a listing I don't think it shows up in her reservations so I still had to send all the info to her, she'd just get an email about it.
Does anyone do this sort of stuff on any of the other sites? Vrbo, etc? Is there a really good roadtrip planning app? Are they easier to use in these situations? I honestly don't want to deal with it again it was that frustrating.
Also, while I'm here ranting, and as an ex-airbnb host and very avid airbnb user. Please, chill out on your cleaning fees. I cannot believe some of the cleaning fees I find. Quit using it as a way to lower the daily cost so that you show up on more searches. Nothing turns me off from a place more than putting a reservation together and noticing that my 2-3 day stay will incur $150+ in cleaning fees. I would rather pay a slightly higher daily fee than $45-80/day in "cleaning" when I'm a single person renting your studio just so I can spend 80% of my day hiking outside of your place. I can't remember if I could control this based on the number of guests staying but if you can, please do it.
- wrboyce 7y agoNothing about what you describe sounds like it falls into the "good to great experience" category to me.
- swozey 7y agoMy airbnb stockholm syndrome..
- puranjay 7y agoA "great" hotel experience I had recently was when I happened to casually mention to someone in the hotel restaurant that it was my wedding anniversary tomorrow. When I came back from touring through the city the next day, the reception staff gave my wife flowers and wished us a happy anniversary. Then when we entered our room, we found a small cake with anniversary wishes. That kind of attention to detail is what I would classify as a truly "great" experience.
- dboreham 7y agoHaving a fixed cleaning fee and a per-night charge actually reflects the property owner's costs. They have to pay someone to clean, do laundry, re-stock the crackers and cheap wine. Of course this can be taken too far, but I actually prefer this cost structure because I get a price break if I have a long stay vs an average flat fee per night. Source: I know several Airbnb owners, and the people who clean their properties.
- laGrenouille 7y agoI think the point is less about the existence of the cleaning fee and the fact that the site doesn't include the fee in the mapping UI. It makes it very difficult to compare properties when there are large fee differences that you cannot see until clicking through.
- abecedarius 7y agoI usually search with specific dates for a stay, so it's weird that they don't summarize the listings by total cost instead of the nightly rate leaving out the fixed costs. That'd fix the problem, right? (Of course they could divide that total cost by the night count if they can't let go of normalizing to nightly rate. The point is to not incentivize accounting shenanigans.) Overall I've been happy with airbnb as a traveler, but if they don't step up their game it's going to be like having been happy with the early web, or Amazon reviews in the early days when it was easy to ignore a few fakes. That general problem of evolving predators is hard, but this particular change seems easy.