The law says "reasonable accommodations". Spending 30% more on IT is not "reasonable" in my book. Spending millions to help a handful of people is not "reasonab

The law says "reasonable accommodations". Spending 30% more on IT is not "reasonable" in my book. Spending millions to help a handful of people is not "reasonable". Of course, it is situational. Your main product or service should be accessible, but ancillary and blue-moon information is too expensive to keep compliant. One org provided statistical reports to the public. But the format was not ADA-friendly, and reworking hundreds of reports would cost tens of millions. So they stopped providing the reports.