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Seriously, can someone please tell me why banks have such terrible interfaces? They have soo much money, they could blow it out of the water... Take ING Direct
by pxlpshr 18y ago
Seriously, can someone please tell me why banks have such terrible interfaces? They have soo much money, they could blow it out of the water...
Take ING Direct for example. Their service rocks, I absolutely love it... but I loathe their interface, it makes me hesitant to refer to my aging family members.
- LogicHoleFlaw 18y agoI'm currently working on similar software to what a lot of banks use. The user interface is given very very low priority. It's kind of sad. I'm working on the back-end side of things (the money must add up! otherwise the accountants get grumpy) but would love to see more innovation on the interface side of things.
- yaj 18y agoI have developed web and desktop applications for a bank ... "Design" is just considered eye candy and it is not in the specification document.
- hugh 18y agoProbably the same reason that just about all large companies have annoying websites. Something to do with large companies being terrible at anything which isn't the core of their business.
- tortilla 18y agoDesign by committee - multiple departments with a say in the final product.