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If you've gone over before, they will charge you $10/50GB of additional data, capping at $200 more a month. You can pay them an extra $50/mo to remove the data
by metamet 7y ago
If you've gone over before, they will charge you $10/50GB of additional data, capping at $200 more a month.
You can pay them an extra $50/mo to remove the data cap.
This is coming from someone who unknowingly got a $200 bill one month because of Comcast.
I left them and don't regret a second of it. Terrible customer service all around, and just an evil company from the top down, especially after having read Farrow's recent book Catch and Kill.
- munk-a 7y agoThe issue is that most people can't change off of it due to a lack of competing service providers.
- yellowapple 7y agoWhen I moved to Daly City my options were either Comcast or DSL. I picked DSL (w/ Sonic), at significantly slower speeds. Sonic's DSL is just resold AT&T DSL, which I also hate, but I hate Comcast more. If my only options were Comcast or dial-up, I'd probably still pick dial-up.
- zentiggr 7y agoI would love to see the news story about Comcast having fewer remaining subscribers than the DSL provider... still wouldn't make them change their practices, I believe they are too far corrupted to ever 'heal', but it would be hilarious if they gave up serving an area because it wasn't economically viable anymore.
- yellowapple 7y agoWell a man can dream, right? :)
- crooked-v 7y agoAlso, the cap is still 1 TB even if you're paying them $127/mo for the 1000 Mbps service, so you may as well just consider that +$50 an extra hidden fee for anything over 250 or 500 Mbps, assuming you're actually using it.