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This is not any help to you now, but Catalina was released early in October and it's still October. Why did you and your remote workers upgrade to Catalina so s
by meretext 7y ago
This is not any help to you now, but Catalina was released early in October and it's still October. Why did you and your remote workers upgrade to Catalina so soon? I always wait at least 3 months for the bugs to shake out for a major release of macOS, and about a month or so for iOS releases. Even with patch releases, I'll wait a few weeks regardless of the platform. There's a risk to not upgrading security patches, but there's also a risk to upgrading via any patch. Best to find that middle ground to reduce the overall risk, especially if you depend on the software in question.
Never upgrade your infrastructure or critical devices to a new major release of any vendor's operating system, or an application's major release, until some time after those releases have had time to be experienced by others, and any major issues resolved.
I've not upgraded to Catalina, obviously -- I'm in the process of, over the next few weeks or months, finding and upgrading any 32-bit s/w that now must be 64-bit to work. Until I've validated that, and the bugs have been worked out, I will wait to upgrade.
As for prior comments about using open source or other options, well, I don't see that there aren't issues there as well. I delay upgrades Linux, FreeBSD and even OpenBSD versions until any major issues have been worked out for the same reasons.
Ultimately, there are no safe ways or safe operating systems or safe applications that you can count on not failing after a major version upgrade. Windows releases may be less buggy for a while, but maintaining Windows and using Windows is more of a hassle for me that I'd be trading illusory stability for extra work on an ongoing basis using and managing that OS. I love open source, but there are issues there in usability, interoperability, availability of apps and so on -- configuring a desktop manager, etc. I love open source, always championed it within government, but there are issues and tradeoffs ith it as well.
I use Apple products for my work and other areas because their products generally work well, the ease of use can't be beat in my opinion, and it's worth the tradeoff to me of an occasional hiccup in upgrading. The Catalina upgrade is much more than a hiccup, but still, because I'm waiting it out on macOS and iOS, it won't affect me. And it should not have affected you, if you'd waited it out. Sorry it's causing so much pain for you and your business, but I don't see moving to any other platform is going to solve or resolve similar issues in the future. Mitigate the risks by waiting before upgrading in the future.