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I’m split on that. On one hand, I have fewer tech support calls because my mom generally has fewer problems with an iPad, but when she does have problems, there
by rbritton 7y ago
I’m split on that. On one hand, I have fewer tech support calls because my mom generally has fewer problems with an iPad, but when she does have problems, there is no option to use any kind of remote desktop software. For me, the killer “parental help” feature would be a way to remotely see what’s on their screen and either annotate it somehow or be able to interact with it.
- Someone1234 7y agoI never really thought about that before but you're absolutely right. I've literally had to video call someone and had them point their phone at the iPad just to provide basic technical support. Why can't we remote into an iPad?
- drcross 7y agoHave you seen any of the scambaiting YouTube videos? Remote access products are the reason those scammers prey on the elderly.
- rbritton 7y agoI could imagine it tied into Find My iPhone and associated login stuff where the tech support member of the family can link in to it rather than making it a class of app that can be built.