Same story here but that alone doesn't mean anything. Just because it worked out well for me that doesn't mean anything. I watch as my Grandad gets told to go o

Same story here but that alone doesn't mean anything. Just because it worked out well for me that doesn't mean anything. I watch as my Grandad gets told to go online to pay his bill by the gas company and he has no clue what to do, then he gets letters from debt collection agencies because it's too hard to figure out how to pay using another method. This kind of thing also happens to lower class poor people in the UK. Some level of phone or internet savvy is assumed for many services now. Side note: I'm in a hotel room right now overlooking San Fran as the morning traffic starts to pick up. It really is a shit-hole city.