4 ms·

Does anybody else still get 30 minute delivery guarantees? I haven’t seen one of those in 10 years

• ripdog 7y ago
  As I understand it, they were pulled because employees would drive in a very unsafe manner in order to meet the guarantee and not get penalized/chewed out by their boss. I think somebody died...?
  • berbec 7y ago
    Yes. There was a lawsuit after a fatality. The delivery driver was a witness against Domino's. They now have a satisfaction guarantee. If you call and say it was too slow, you'll be calmly told they don't offer a time guarantee, but if you were, for example, dissatisfied with your oder, you get free pizza.
• elif 7y ago
  It is as good as a guarantee in Tokyo and Osaka. Unless you pick somewhere 10+ minutes away by bicycle, motorcycle and car. The restaurant leg is typically sub-10 minutes.