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Just this week had a meeting discussing strategies on how to reduce the number of duplicate leads on the CRM system. The meeting ended up with a discovery,that
by cosmodisk 7y ago
Just this week had a meeting discussing strategies on how to reduce the number of duplicate leads on the CRM system. The meeting ended up with a discovery,that the lead capture form on the website submits multiple records if pressed too quickly. I couldn't count the number of meetings and discussion on lead gen we had.Knowing now that this button renders most of the stats on leads to rubbish,makes me quite sad...
- extra88 7y agoWe had a form that was really slow to go through; we couldn't do anything about speeding it up because of where the submission went so we added a little JavaScript to disable the button after the first press.
- cosmodisk 7y agoWhile I'm not in charge of the website dev in the company, that was the very first thing thst came to my mind.