4 ms·

That'll be a $300 cleaning fee for 2 nights, oh and here's a snippy message about how you left hair in the drain and used an extra towel. Be a dear and don't us

That'll be a $300 cleaning fee for 2 nights, oh and here's a snippy message about how you left hair in the drain and used an extra towel. Be a dear and don't use the toilet next time too, that's extra.

deadmanoncampus 7y ago
The cleaning fee isn't supposed to be higher than 10%. You can ask for a refund through Airbnb.
- starpilot 7y ago
  If you charge a high cleaning fee it's utter bullshit to expect guests to leave the place spotless. I am paying you to clean it. The hair in the drain thing actually happened. Any human in your house will leave hair, that is part of normal cleaning in an occupied place along with washing sheets and towels. This is why I've switched to hotels and hostels. The hospitality contract is far more explicit, I don't need to deal with asshole hosts on vacation.
  - nitelord 7y ago
    In the roughly 10 times I've stayed in an Airbnb I've never had an issue with the condition I've left the place. Often times my family (and dog) have made a mess, but always do some clean-up before leaving. Cleaning fees are typically $20-60 for the stay which seems reasonable for cleaning an entire home. Normally the airbnb service fees are larger than the cleaning fee. There are certainly some hosts who are charging high cleaning fees to lower their nightly amount, however.
    - deadmanoncampus 7y ago
      There's a rule it shouldn't be higher than 10%. In India, nobody I know charges a cleaning fee.
- reverend_gonzo 7y ago
  Where do you get that? And 10% of what? If someone books a day, yes, the cleaning fee is more than 10% of that. Don’t like it? Go get a hotel where it’s baked into every night.
- PakG1 7y ago
  If this is true, then how do people get charged more than 10%? That's simple webform input validation on the listing process.
monksy 7y ago
Oh you've gotten that too? The last time I stayed in an Airbnb house I got a laundry list of accusations. I challenged them as well. (They even went as far as saying that I used too many rolls of toilet paper that weekend) It's a good thing I'm not easily embarrassed.
artiscode 7y ago
They lost me there as well. €200 per night, cleaning fee on top and yet they had the audacity to leave a handwritten note instructing to leave around €3,- per guest, per night, as pillow money. They tried justifying it as tourist tax, which was odd. Long story short, I did not end up paying and now I cannot book at any property this particular company lets out on airbnb. Next time I stayed in a hotel for €60,- per night and ended up getting exactly what I paid for - a room with a bed and shower, Mr. Coffee in the morning and no extra fees on top. Didn't get charged extra for the mess I made when I hurried out in the morning, leaving towels on the bathroom floor and everything. edit: spelling and formatting

deadmanoncampus 7y ago

The cleaning fee isn't supposed to be higher than 10%. You can ask for a refund through Airbnb.

starpilot 7y ago
If you charge a high cleaning fee it's utter bullshit to expect guests to leave the place spotless. I am paying you to clean it. The hair in the drain thing actually happened. Any human in your house will leave hair, that is part of normal cleaning in an occupied place along with washing sheets and towels. This is why I've switched to hotels and hostels. The hospitality contract is far more explicit, I don't need to deal with asshole hosts on vacation.
- nitelord 7y ago
  In the roughly 10 times I've stayed in an Airbnb I've never had an issue with the condition I've left the place. Often times my family (and dog) have made a mess, but always do some clean-up before leaving. Cleaning fees are typically $20-60 for the stay which seems reasonable for cleaning an entire home. Normally the airbnb service fees are larger than the cleaning fee. There are certainly some hosts who are charging high cleaning fees to lower their nightly amount, however.
  - deadmanoncampus 7y ago
    There's a rule it shouldn't be higher than 10%. In India, nobody I know charges a cleaning fee.
reverend_gonzo 7y ago
Where do you get that? And 10% of what? If someone books a day, yes, the cleaning fee is more than 10% of that. Don’t like it? Go get a hotel where it’s baked into every night.
PakG1 7y ago
If this is true, then how do people get charged more than 10%? That's simple webform input validation on the listing process.

monksy 7y ago

Oh you've gotten that too? The last time I stayed in an Airbnb house I got a laundry list of accusations. I challenged them as well. (They even went as far as saying that I used too many rolls of toilet paper that weekend) It's a good thing I'm not easily embarrassed.

artiscode 7y ago

They lost me there as well. €200 per night, cleaning fee on top and yet they had the audacity to leave a handwritten note instructing to leave around €3,- per guest, per night, as pillow money. They tried justifying it as tourist tax, which was odd. Long story short, I did not end up paying and now I cannot book at any property this particular company lets out on airbnb. Next time I stayed in a hotel for €60,- per night and ended up getting exactly what I paid for - a room with a bed and shower, Mr. Coffee in the morning and no extra fees on top. Didn't get charged extra for the mess I made when I hurried out in the morning, leaving towels on the bathroom floor and everything. edit: spelling and formatting