Absolutely agree with you. Many people on HN suffers from Stockholm syndrome when it comes to Google. If Google wanted to be a customer focused company instead

Absolutely agree with you. Many people on HN suffers from Stockholm syndrome when it comes to Google. If Google wanted to be a customer focused company instead if being an ad revenue focused one they could expose the knobs to you to fine tune the spam filter. They do not care about users, Gmail does not even have a customer support line that you can call when you ended up in the wrong side of their automation code. I am in the middle of moving out every email address from Google asap. I just realized how disgusting their way of operating is and I do not want to continue contribute to this problem by using their service.