My friend had to call and argue a charge that was added for not paying the full amount due, except that the only balance left was the amount of the fee. If the

My friend had to call and argue a charge that was added for not paying the full amount due, except that the only balance left was the amount of the fee. If the fee was never applied the bill would have been paid in full. Of course they argued him about this and he wasted 2 hours on the phone. I'm pretty sure this is on purpose and the bank on the fact that most people would likely ignore the few dollars fee because it's not worth the hassle arguing with them and wasting time. Edit: For anyone wondering, this was PSE&G in NJ