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I've seen a lot of negativity about gitlab, and personally, I think that any third party telemetry should be opt-in, not opt-out. However, I do think they shoul
by thayne 7y ago
I've seen a lot of negativity about gitlab, and personally, I think that any third party telemetry should be opt-in, not opt-out. However, I do think they should be applauded on what they did right.
First, they have been very transparent about the whole thing. While many companies would try to hide it in the ToS in vague legalese, Gitlab published a blog post explaining what they were doing and why, and opened public issues about the topic.
Secondly, they listened to feedback from customers (and the internet at large). Even though the backlash shouldn't have been surprising, at least GitLab responded quickly by pulling back when it was clear the community disapproved.
And finally, even though it was supposed to be opt-out instead of opt-in, at least they clearly communicated _how_ to opt-out. Which is more than can be said of most companies, which make opting out as difficult as possible.
Yes, GitLab messed up. But at least they acknowledge that, and were transparent about the whole thing.
- Rapzid 7y agoThe backlash hasn't finished. The negativity in on here is part of the backlash.