I think this might be a case where keyboard shortcuts are more descriptive and fool proof than trying to use tech specific phrases like "Go to Start menu". "Ho

I think this might be a case where keyboard shortcuts are more descriptive and fool proof than trying to use tech specific phrases like "Go to Start menu". "Hold down the windows key on the keyboard and press the S key while the windows key is held down, and then type notepad and press enter". And if they get hung up finding the windows key on the keyboard you can explain it by saying it's likely near the bottom left in between the ctrl and alt keys and has the 4 squares.