> In response, they sent "Template1" email again. At this point I would simply wait the 30 days or whatever they have to respond and if they don't, complain to

> In response, they sent "Template1" email again. At this point I would simply wait the 30 days or whatever they have to respond and if they don't, complain to your data protection commissioner. They could get hit with a big fat fine for it, so its in their interest to make sure they respond correctly and don't send you around in circles.