5 ms·

Hello all, GitLabber here! We opened an issue for gathering feedback at https://gitlab.com/gitlab-org/growth/product/issues/164 https://gitlab.com/gitlab-org/g

Hello all, GitLabber here! We opened an issue for gathering feedback at https://gitlab.com/gitlab-org/growth/product/issues/164 https://gitlab.com/gitlab-org/growth/product/issues/164 and you can find the most up to date information regarding this topic there. Please join the discussion and let us know what you think.

LamaOfRuin 7y ago
I don't believe that requiring explicit agreement to a new ToS before being able to access account deletion is kosher.
- emilycook 7y ago
  The ToS have been rolled back, and telemetry had not been implemented yet. I (of course) don't want anyone to leave, but hopefully that alleviates any concerns if people want to.
teraflop 7y ago
You say "discussion", but many of the Gitlab developer comments in that thread consist of the same response copy-and-pasted verbatim in response to multiple different people, which comes across more as PR spin than as a good-faith attempt to engage in a discussion.
- jrcii 7y ago
  Why would there be a “discussion”? They knew their users didn’t want this anti-feature before they implemented it and they did it anyway. Then they add insult to injury by pretending to “discuss” it as if user consent or participation has anything to do with this.
  - emilycook 7y ago
    We have been taking the feedback seriously, we rolled back our ToS changes and are reconsidering our approach here. More info can be found on the issue
heavyset_go 7y ago
Please have your co-workers stop spamming the same comments in every HN thread about Gitlab's poor decision.
- emilycook 7y ago
  I realize this is also spammy, my bad, but I do wanna clarify that it's explicitly our job to respond to questions/concerns and relay feedback to the company: https://about.gitlab.com/handbook/marketing/community-relations/community-advocacy/ https://about.gitlab.com/handbook/marketing/community-relati...
  - heavyset_go 7y ago
    I'm going to be honest: I don't care that it's your job. Don't do it.
deleted 7y ago
[deleted]
paintstripper 7y ago
I'm not looking forward to GitLab "taking into account" the community comments, then ignoring them and forging ahead with this change.
angry_octet 7y ago
You should start looking for another job, your management is obviously toxic and incompetent.
- scrollaway 7y ago
  How is your comment here not toxic?
throwaway40324 7y ago
This entire thread kept me up last night. Revisiting it this morning, there's a ton of well expressed, clear, opinions and facts here in this discussion. On the other hand, the amount of information expressed in the issue, does not nearly contain enough of what's in this HN thread. Good morning. If you commented yesterday, express your product needs for zero telemetry and trust here: https://gitlab.com/gitlab-com/www-gitlab-com/issues/5672 https://gitlab.com/gitlab-com/www-gitlab-com/issues/5672
- emilycook 7y ago
  (GitLab employee... of course) Sorry this thread kept you up (no sarcasm). If it helps at all, I'm responding to you right now because I'm here gathering all of the feedback, since there was so much discussion on here/reddit/twitter/the issues that need consolidating. I'll be making a lot of noise so the people in charge can truly see the impact this had

LamaOfRuin 7y ago

I don't believe that requiring explicit agreement to a new ToS before being able to access account deletion is kosher.

emilycook 7y ago
The ToS have been rolled back, and telemetry had not been implemented yet. I (of course) don't want anyone to leave, but hopefully that alleviates any concerns if people want to.

teraflop 7y ago

You say "discussion", but many of the Gitlab developer comments in that thread consist of the same response copy-and-pasted verbatim in response to multiple different people, which comes across more as PR spin than as a good-faith attempt to engage in a discussion.

jrcii 7y ago
Why would there be a “discussion”? They knew their users didn’t want this anti-feature before they implemented it and they did it anyway. Then they add insult to injury by pretending to “discuss” it as if user consent or participation has anything to do with this.
- emilycook 7y ago
  We have been taking the feedback seriously, we rolled back our ToS changes and are reconsidering our approach here. More info can be found on the issue

heavyset_go 7y ago

Please have your co-workers stop spamming the same comments in every HN thread about Gitlab's poor decision.

emilycook 7y ago
I realize this is also spammy, my bad, but I do wanna clarify that it's explicitly our job to respond to questions/concerns and relay feedback to the company: https://about.gitlab.com/handbook/marketing/community-relations/community-advocacy/ https://about.gitlab.com/handbook/marketing/community-relati...
- heavyset_go 7y ago
  I'm going to be honest: I don't care that it's your job. Don't do it.

deleted 7y ago

[deleted]

paintstripper 7y ago

I'm not looking forward to GitLab "taking into account" the community comments, then ignoring them and forging ahead with this change.

angry_octet 7y ago

You should start looking for another job, your management is obviously toxic and incompetent.

scrollaway 7y ago
How is your comment here not toxic?

throwaway40324 7y ago

This entire thread kept me up last night. Revisiting it this morning, there's a ton of well expressed, clear, opinions and facts here in this discussion. On the other hand, the amount of information expressed in the issue, does not nearly contain enough of what's in this HN thread. Good morning. If you commented yesterday, express your product needs for zero telemetry and trust here: https://gitlab.com/gitlab-com/www-gitlab-com/issues/5672 https://gitlab.com/gitlab-com/www-gitlab-com/issues/5672

emilycook 7y ago
(GitLab employee... of course) Sorry this thread kept you up (no sarcasm). If it helps at all, I'm responding to you right now because I'm here gathering all of the feedback, since there was so much discussion on here/reddit/twitter/the issues that need consolidating. I'll be making a lot of noise so the people in charge can truly see the impact this had