When I was living in the states I was surprised about the sad state of e-commerce there. I was used to e-commerce sites like bol.com and coolblue (local giants)

When I was living in the states I was surprised about the sad state of e-commerce there. I was used to e-commerce sites like bol.com and coolblue (local giants) in the low countries, which have a thousands time better service (on all levels) than Amazon, or basically any webshop I tried in the US. Of course, there's also just better consumer protection rights in the EU, but the above mentioned websites go way beyond what's required by law.