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So it gets moved to arbitration. If anything, it will move quicker and cost him less than a court case would.
by ikeboy 7y ago
So it gets moved to arbitration. If anything, it will move quicker and cost him less than a court case would.
- elliekelly 7y agoIf by “him” you mean AT&T, definitely.
- ikeboy 7y agoArbitration is cheaper for both parties than court, in general.
- sneeze-slayer 7y agoBinding arbitration is almost unilaterally bad for consumers. See: https://www.nytimes.com/2015/11/01/business/dealbook/arbitration-everywhere-stacking-the-deck-of-justice.html https://www.nytimes.com/2015/11/01/business/dealbook/arbitra...
- ikeboy 7y agoUnilaterally is not an accurate description. Your link has exactly one relevant sentence: >Roughly two-thirds of consumers contesting credit card fraud, fees or costly loans received no monetary awards in arbitration, according to The Times’s data. Note that 1. This excludes non monetary awards 2. The categories are cherry picked and they give us no data on arbitrations overall And even under those conditions they show a third of consumers win something, which is hardly a unilateral loss. And of course it's impossible to know how many of those cases were frivolous, and they didn't bother to compare to small claims court and see how consumers fare there. Anyway it's not relevant to this case, because he's not suing for one of those categories, plus he presumably has a lawyer (lots of arbitrations are done without lawyers and I'd bet that they have lower success rates).
- ikeboy 7y agohttps://levelplayingfield.io/ https://levelplayingfield.io/ For 2015, it shows the majority of cases settle, about 3k out of 5k. Out of the remaining, more than half get some kind of award. But reporting this data goes against the NYTimes narrative so they cherry picked.
- pjc50 7y ago.. but is guaranteed to rule in favor of the bigger party.
- ikeboy 7y agoWhy do you think so? Not what the data shows.
- ikeboy 7y agohttps://levelplayingfield.io/ https://levelplayingfield.io/ For 2015, it shows the majority of cases settle, about 3k out of 5k. Out of the remaining, more than half get some kind of award.
- pjc50 7y agoAre those stats across all arbitration, voluntary and compulsory, or just for contractually mandated arbitration?
- ikeboy 7y agoI'd imagine there's virtually no cases of consumers and businesses voluntarily using arbitration when there was no contractual agreement. Both sides need to agree to use arbitration. I can dig through the data in a bit: they have the info under "source of authority", which will say whether it was in the contract or agreed upon later.
- deleted 7y ago[deleted]
- ikeboy 7y agoLooking at att in particular, they settle most of their cases. https://levelplayingfield.io/party/non-consumer-att https://levelplayingfield.io/party/non-consumer-att