Even better, demand your money back. With interest. Mention specific numbers so it's easy for them to add up between you and me. They'll point to some time lim

Even better, demand your money back. With interest. Mention specific numbers so it's easy for them to add up between you and me. They'll point to some time limited policy. So it won't matter, you won't actually get your money back. But an increase in customer support volume making this same "free market" demand should raise eyebrows on their end. It reminds them it isn't solely future revenue, but all the goodwill investment over time from the past revenue too.