It's not entirely bad, not everywhere —some countries are quite advanced in that regard, notably in Europe. However I'm evoking a deeper system; i.e. creating t

It's not entirely bad, not everywhere —some countries are quite advanced in that regard, notably in Europe. However I'm evoking a deeper system; i.e. creating the "software information system of states", automating the hell out of it, building some Amazon-like octopus of goodness at the service of everything public = property of all citizens. Relevant buzzwords: State as an Open-source Service (StaaOS) I share your concerns for gov efficiency; a common reasonable idea seems to make a "hybrid institution" e.g. create an independent agency run by citizens, with a governance model a la NGO / not-for-profit. An ideal management, imho, would involve various 'captains' of the tech industry (I'd say there's a pool of at least 10,000 people fitting that bill on earth today, i.e. ~1 per mil., and I'm possibly low-balling it by orders of magnitude). The structure should definitely be mission-driven (probably architected much like a business). Several countries enjoy great success (in quality, cost, etc.) with such types of agencies.