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> To this day the product has terrible reputation as buggy and unfriendly. In what way is that an argument against paying attention to bug reports? Are you say
by mannykannot 7y ago
> To this day the product has terrible reputation as buggy and unfriendly.
In what way is that an argument against paying attention to bug reports? Are you saying that the continuing existence of this product means it does not matter? Arguably that strategy will work, up to the point when something better comes along, and by then you will be too deep in bugs to pivot.
- 2rsf 7y agoWe did fix customers bugs, I don't know that exact investment made but it was not trivial at all- and still bugs were found and not all of them fixed. This specific product grew to be an abomination which in part is responsible for the many complaints it gets.