4 ms·

Neat! What's your business model?

khuknows 7y ago
I literally just switched to a very limited freemium model yesterday (just trialling it for now), but before then it was just pay to access. It's $39 per quarter or $99 per year for access to all the content. Quite a low priced product with decently high churn, so I've been trying to find ways to increase the value.
- deevus 7y ago
  Bonjoro is great for reducing churn. https://www.bonjoro.com https://www.bonjoro.com Check out how Matt Ragland from ConvertKit uses it here: https://www.bonjoro.com/uses https://www.bonjoro.com/uses Disclaimer: I'm the CTO
  - khuknows 7y ago
    Bonjoro is such an awesome idea! I was aware of it, but never thought to actually try it out myself. I'll look into it!
  - taneq 7y ago
    Honest question, doesn't this creep people out? I mean, I'm obviously not the target market but I find it awkward enough when sites pop up those "Hi I'm <name>, how can I help you?" chat windows even though I know they're just a script. I can't imagine how I'd feel if I'd bought something a while back from a site and I got a personalized video from the person running it. (Then again I did buy a Klein bottle a few years back and it came with basically a photo commentary of it being shipped and that was absolutely awesome, so...)
  - Freeboots 7y ago
    So, how exactly does this work? You get a notification that a customer has triggered your bonjoro, and then you record a video and send it to them via email?
    - deevus 7y ago
      Generally it works like this - Discrete event (new signup, product purchased, new blog subscriber etc) - Task is created in Bonjoro - Bonjoro user records a video and it is sent to the person who caused the event
- Havoc 7y ago
  Higher pricing than i would have guessed. But I guess it solves a professional pain point so worth it
  - khuknows 7y ago
    What would your guess have been?
    - Havoc 7y ago
      Probably around 60% of that. But as I said if professionals are willing to happy then no point in being shy on pricing
      - khuknows 7y ago
        I was just curious to know your number - it's an interesting data point. I have experimented with pricing, but not enough, so it's something I have to do at some point.
  - icebraining 7y ago
    Seems cheap for a business case. Even when I worked in a low-wage EU country, that would easily fit into my training budget.

I literally just switched to a very limited freemium model yesterday (just trialling it for now), but before then it was just pay to access. It's $39 per quarter or $99 per year for access to all the content. Quite a low priced product with decently high churn, so I've been trying to find ways to increase the value.

deevus 7y ago
Bonjoro is great for reducing churn. https://www.bonjoro.com https://www.bonjoro.com Check out how Matt Ragland from ConvertKit uses it here: https://www.bonjoro.com/uses https://www.bonjoro.com/uses Disclaimer: I'm the CTO
- khuknows 7y ago
  Bonjoro is such an awesome idea! I was aware of it, but never thought to actually try it out myself. I'll look into it!
- taneq 7y ago
  Honest question, doesn't this creep people out? I mean, I'm obviously not the target market but I find it awkward enough when sites pop up those "Hi I'm <name>, how can I help you?" chat windows even though I know they're just a script. I can't imagine how I'd feel if I'd bought something a while back from a site and I got a personalized video from the person running it. (Then again I did buy a Klein bottle a few years back and it came with basically a photo commentary of it being shipped and that was absolutely awesome, so...)
- Freeboots 7y ago
  So, how exactly does this work? You get a notification that a customer has triggered your bonjoro, and then you record a video and send it to them via email?
  - deevus 7y ago
    Generally it works like this - Discrete event (new signup, product purchased, new blog subscriber etc) - Task is created in Bonjoro - Bonjoro user records a video and it is sent to the person who caused the event
Havoc 7y ago
Higher pricing than i would have guessed. But I guess it solves a professional pain point so worth it
- khuknows 7y ago
  What would your guess have been?
  - Havoc 7y ago
    Probably around 60% of that. But as I said if professionals are willing to happy then no point in being shy on pricing
    - khuknows 7y ago
      I was just curious to know your number - it's an interesting data point. I have experimented with pricing, but not enough, so it's something I have to do at some point.
- icebraining 7y ago
  Seems cheap for a business case. Even when I worked in a low-wage EU country, that would easily fit into my training budget.