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It seems like the author built a good system for operations that required little of his time, so he could focus on innovation. It's interesting that in order t
by dave1619 16y ago
It seems like the author built a good system for operations that required little of his time, so he could focus on innovation. It's interesting that in order to delegate operations, he had to build a system (or manual in this case) to train people and keep standards consistent.
Derek - I'm curious how you handled innovation. Was it by yourself? Or did you have a team for that?
- sivers 16y agoThe innovation was really just me. It was usually just looking at places where our operations were very un-optimized or ineffective, and figuring out a way to do it better. That better way usually meant me programming some new aspect to the site, or our in-house intranet systems that ran everything. But sometimes it led to a whole new public-facing feature. Examples: http://cdbaby.org/stories/04/02/14/3035318.html http://cdbaby.org/stories/04/02/14/3035318.html http://cdbaby.org/stories/04/12/31/3116514.html http://cdbaby.org/stories/04/12/31/3116514.html http://cdbaby.org/stories/06/07/31/4461455.html http://cdbaby.org/stories/06/07/31/4461455.html
- dave1619 16y agoIn retrospect do you think you could have innovated better with a team? Or would it have just distracted you?
- sivers 16y agoI'm a natural introvert. I prefer to work alone. It seems the 1% inspiration --> 99% perspiration ratio is kept, this way. But really it's just that I like being alone.