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> our customers cannot contact us at all I thought mailgun was for delivering emails? How/why are they your MX?
by meritt 7y ago
> our customers cannot contact us at all
I thought mailgun was for delivering emails? How/why are they your MX?
- nullspace 7y agoThey are actually one of the few services that u can use for programmatically receiving emails. When it works, it just works - but unfortunately the spam thing bit us as well. Fortunately we were able to get it resolved quickly
- thrownblown 7y agoI use MG for automated email intake too, but I also use sparkpost as a backup email intake.
- adamfeldman 7y agoHow do you switch from the primary to the backup?
- thrownblown 7y agofor our purpose i have two distinct email domains and fwd to both addresses and process which ever hits my servers first.
- sethammons 7y agoWe provide that at Twilio SendGrid too: Parse Webhook
- fludlight 7y agoHaving both phones and email at one supplier sounds risky. If you lock my account it takes out the two major ways a customer can reach us. No thanks.
- AlexMuir 7y agoIf I remember right, they recommend using a sub domain and being an Mx.
- jadbox 7y agoThey provide MX forwarding for delivery, but we use them because it saves us from having to buy a per user email account with gsuite or outlook. It's a little bit of a hassle/hack, but it works well enough in practice. I use a free gmail account that receives forwarded emails from Mailgun, and I can respond via mailgun smtp within gmail.