I used to work for Domino's. I also often order pizza. In both roles, online ordering was worlds better than a phone call. As a Domino's employee, it was a lo

I used to work for Domino's. I also often order pizza. In both roles, online ordering was worlds better than a phone call. As a Domino's employee, it was a lot easier and faster to get an order from the online system. It was often more accurate too. We didn't have to ask the drunk customer to repeat their order multiple times, then have them rage at us when we delivered what they ordered, only to find out it was not what they thought they were ordering. As a customer, it's faster and more efficient to order online. I can save a custom order and have my really weird Frankenstein pizza ordered at the click of a button. Also, payment online is far easier and more reassuring than handing over credit card details on the phone (and don't get me started on cash).