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At the risk of taking this too meta... there's something interesting here about online communities like HN. In everyday human interactions, we have a lot of co
by inimino 7y ago
At the risk of taking this too meta... there's something interesting here about online communities like HN.
In everyday human interactions, we have a lot of contextual and social cues about who is more experienced, respected, expert, even who is older; in short, all kinds of social hierarchical information that guides and constrains our behavior. Online, especially in a community of sufficient size that most interactions are between strangers, as here, we lack these cues and must approach each other as equals, or at least as unknowns. It's very democratizing, and sometimes it's incredibly aggravating.
There are things a professor can say to a student that a student can't say to a professor. The professor can police students' behavior and ask a student to leave. So we would not expect this kind of "aggressive defense of ignorance" in a classroom, because there is someone there who is responsible for creating a different environment, as part of an effective, millenia-old tradition of inquiry.
The zen master can whack the novice with a stick. Sometimes leading to enlightenment, sometimes just to the master getting some peace.
As with the professor, it's the relationship and the environment that makes this acceptable. You won't get far by telling strangers on the street that they are woefully uninformed, or by whacking them with a stick. Online, we're essentially all strangers on the street.
Certain basic life skills and attitudes can be communicated and acquired almost immediately when you can get whacked with a stick that can hardly be acquired online at all. Online communities seem to be a terrible place to learn humility, for example.
In response to these realities of online engagement, there are community-level and individual-level approaches. Leaving the former aside, as an individual there are two things I find helpful, one is detachment and the other is to remember the audience.
The "wrong on the internet" compulsion maybe comes primarily from expectations developed offline, where we can talk sense into people, generally within some institution that facilitates this (school, church, work, etc) and which generally doesn't exist online. This can be annoying. Perhaps it's this annoyance that largely leads to endless online arguments. Sometimes you want to communicate to someone, gently but unmistakeably, that you know more about the topic at hand than they are likely to learn in the next ten years. This is likely something that would be communicated automatically and invisibly by environment and context offline, but is almost impossible to communicate at all online. Online, the distinguished biologist and the earnest creationist high school student appear to have equal weight, especially to the high school student. Sometimes you feel the need to communicate to someone that their ignorance of the topic is matched only by their ignorance of their own ignorance, but you can't. You wouldn't be heard, the environment doesn't support it, and anyway it looks bad. If we're all as equals, or at least unknowns, the next person who copies your strong style, more likely than not, will lack the experience that justifies it.
Remembering the audience means that any interaction in a public forum is more likely to influence bystanders than the one directly addressed. It's like a debate, in which debaters address each other but actually aim to persuade the audience. Unfortunately this usually means it's all rhetoric and favors shallow attention-getting over deep discussion and exploration, but that's another topic. Anyway, you can reply to the person but aim more to persuade the audience, which in general is bigger and more likely to be swayed by your reasons than someone who is already arguing against them.
Beyond promoting your position, trying to encourage better discourse, from the audience, rather than the person addressed, seems to help.
- kragen 7y agoThose are wonderful points, and I really appreciate them. I am persuaded that it is important to set a good example of behavior for the kids. (And, perhaps, for myself when I'm talking about things I'm even more ignorant of than I am about J; an example is linked below.) There is some amount of "social hierarchical information" available, if you look carefully — the original poster in this thread has "karma" of 47, while you have 2957, I have 12549, and dang has 52985, plus 29993 as gruseom, although that's less visible. But of course most of the people at the Hackers Conference don't have HN accounts on here at all, so this is at best a poor guide; and, even for those hackers with accounts on the site, surely it would be a grave error to consider me senior to, say, lutusp, lispm, davewiner, Arnt, tonyg, kens, masswerk, or DonHopkins, simply because my account has higher karma. An even more extreme example is my friend johncowan, who has 6 karma and is one of the major authors of R7RS. High karma is perhaps more an indicator of the kind of poor impulse control that results in wasting our time trying to educate the deliberately clueless, or in my case just going off half-cocked on topics I don't know enough about, than of actual seniority. All of the people in that list are more accomplished hackers than I am, but they have less karma in large part because they post less, perhaps because they're hacking. To some extent, spelling, vocabulary, and punctuation are similar signals, but consider https://news.ycombinator.com/item?id=20404735 https://news.ycombinator.com/item?id=20404735, written by someone who apparently really knew what they were talking about, in depth, in a way that I absolutely did not — "Lol" or no "Lol". And even at best those indicators only serve to indicate social background and literacy, which are only weakly correlated with competence. I wonder if there is at least something we could do to make voting more thoughtful; for example, put the voting arrows at the end of the comment rather than its beginning, or even after all the replies to the comment. (People could collapse the replies to find the arrows if they were really determined to vote without looking at the responses.) Or use a PageRank-style or Advogato-style trust metric rather than raw vote count, so that the votes of people like the ones I listed above would count for more; or, like lobste.rs, request a reason for downvoting. Fundamentally, though, I think there's a kind of insuperable conflict between thoughtful discussion and hair-trigger interactivity. Long comments rarely get many votes, either up or down, because they take too long to read. I'm really sick of seeing thoughtful comments like vkou's in https://news.ycombinator.com/item?id=20395050 https://news.ycombinator.com/item?id=20395050, mine in https://news.ycombinator.com/item?id=20276994 https://news.ycombinator.com/item?id=20276994, and eloff's in https://news.ycombinator.com/item?id=20275006 https://news.ycombinator.com/item?id=20275006 (although it was mistaken) punished by downvotes and even flags like we're filthy spammers. Again, I really appreciate your thoughtful reply. Maybe we should set up an "Old Hats" mailing list or something for discussions like these. Maybe it's possible to rescue HN from the "finance-obsessed man-children and brogrammers" JWZ refers to.