>- We haven't used that machine since that exploit was made public. So what? You were exploited before kayako patched this bug, it was glaringly obvious to any

>- We haven't used that machine since that exploit was made public. So what? You were exploited before kayako patched this bug, it was glaringly obvious to anyone who ever looked at the cookies set by your site. >- We were never exploited. This simply isn't true, either you're misinformed or lying. >- The specific machine was a backup helpdesk test server without any real user data. The specific machine (Which you took down really fast after I pointed it out! :P) I linked probably did not even exist in 2015, I was talking about your prod env. I don't have a horse in this race, there's no incentive for me to lie about this. I know what you are saying isn't true.