So much wrong with this. Look, hire good people. If you need to pay a little more, do it. Then trust them to do their jobs. If they don't, the customers will le

So much wrong with this. Look, hire good people. If you need to pay a little more, do it. Then trust them to do their jobs. If they don't, the customers will let you know. But for ... sake, just treat your employees like people; people who have bills to pay and family to take care of. And make the food better. I was at a (admittedly not Outback) restaurant the other week and the food tasted about as good as what you would pour out of a frozen bag. Why do people eat out if this is what they get? This incessant wringing of every penny out of every dollar is tiring. Tell your investors quality matters, employees matter, not their returns.