> At the end of a shift, managers receive an email of the compiled statistics, which they can then use to identify problems and infer whether servers, hostesses

> At the end of a shift, managers receive an email of the compiled statistics, which they can then use to identify problems and infer whether servers, hostesses, and kitchen staff are adequately doing their jobs. > “It’s not that different from a Fitbit or something like that,” says Suri. “It’s basically the same This is completely and utterly unlike "a Fitbit". They are presenting their metrics to the managers first. Thus not allowing the employees the chance to self-correct, and to even know what metrics are being evaluated. THAT would be "like a Fitbit".In such a system, you don't even need to present metrics to the management (although I reckon the chances it would be implemented like this would be slim). Not to mention, that's a massive disrespect to the employees.